Explanation of Dental Insurance
It's wonderful that you have dental insurance to help you with your dental care. We want to help you get the most benefit
from your insurance coverage.
Insurance policies vary greatly in what treatments they will cover and the amounts they will pay. Your benefits will depend
on the contract that you have with your insurance company. Our only interest is to make sure that you get what you deserve from your coverage.
No insurance policy will cover 100% of everything you might want or need. Please remember that you are responsible for your account with us, and your
insurance company is beholden to you (not us) to cover whatever treatments your contract entitles you to receive.
You are welcome to take any insurance claim forms you might want to file your claim, and simply take care of your fee with us,
then have your insurance company pay you directly. We will gladly provide you the forms you need. However, as a service to you, we are willing to file your claim
for you and wait for your insurance provider to pay us, asking only that you pay your estimated portion on the day of your treatment. You are not
charged an additional fee for this service; although you should know that our cost for this service is approximately $5.00 per claim.
You must understand that if your insurance has not paid after 60 days; you are responsible fo the full outstanding balance of
your account.
After your insurance has paid (usually 4-6 weeks after treatment), we will notify you if there is a remaining balance, and you may
send in your payment. In case you have a credit after the insurance payment, you may request a refund, or simply carry a credit balance, whichever you
prefer.
You can count on us to help you in any way we can with your insurance, and try to answer any questions you might have. Our goal is to help
you get the benefits you deserve, so you may get the dental treatments you want and need. Sometimes it is necessary for you to contact your insurance
company as you are their customer, not us, and you will be able to get results from them when we cannot.
Our Accounts Receivable Staff will be happy to answer any questions you may have. We always try to provide the highest quality
of care for you and your family in a warm, pleasant environment. We want to thank you for all your confidence and support, and your referrals of
family and friends.